Am I blue

You know, the trouble with ever signing up to receive emails from—well, any company, really—is that once you’re on their list, the emails just metastasize. And the stream never stops.

Case in point: I get an extraordinary number of marketing emails from Air France/KLM,'s Flying Blue, especially considering I invariably delete them without opening. I certainly don’t avail myself of any of the offers. So I want to unsubscribe.

But the problem is, they insist that you log in before you can unsubscribe. And to do that, you need to jump through more hoops than you do to log into your bank.

As you might imagine, I have no clue what my password is, seeing as to how I apparently only used it to set up the account six years ago. But if you want to reset your password, you have to answer your security question. Which—see above about the six years gone and I have no notion of what I put as the answer to that at the time.

Result: my account is blocked.

Which would be fine if that meant they’d stop sending me the flipping emails. But noooo.

I’ll have to call their 800 number and tie up their staff, just to get them to cease and desist from filling my in-box.

Guys—really?