Non-support

I spent an hour on the phone with Cigna and Express Scripts yesterday because the latter’s flipping website wouldn’t let me log on or reset the password. About 20 minutes of that was being on hold—first getting the Express Scripts order-a-prescription person even though I’d called the number for web support, then being walked through the password reset process for Cigna’s site, even though I called the Express Scripts number.

In the end, I couldn’t do what I wanted, which was to upload a prescription from my dentist (which he gave me <cough> in January), so I have to call his office and ask him to call or fax it in.

Anyhow—I need something beautiful after that. So, here’s a daffodil.