When I was taking the course on innovation—meant
to break down people’s barriers to coming up with ideas for new products and
services—one of my go-to sources of inspiration was Metro. My oft-repeated dictum
was that if you can’t come up with at least three ideas within two Metro stops,
you’re just not trying.
A lot of my ideas had to do with communication,
which Metro is frankly crap at. Partly it’s down to the aging infrastructure.
Thinking about the clapped-out PA systems both at stations and on trains; God
only knows what those announcements are about, but no humans can make them out.
And then there are the signs.
Tbf, since the end of SafeTrack, this sort of
thing is seen less often.
But you still don’t know what to make of it.
Except that it invariably means that the no-name train is not taking any
passengers.
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