Here are words you don’t ever want to hear from your ISP
tech support: “Gee—I don’t know why it would do that.”
(Especially when it’s not even five days since the Fios
installer dumped everything and left you to it.)
Even worse is when your tech support (I’ll call him
Devon) confuses the two pieces of hardware you have to deal with, the modem and
the router.
I hadn’t thought it possible, but Verizon is approaching
Comcastdom in terms of customer experience.
No comments:
Post a Comment