Friday, January 8, 2016

To xfinity and hell

Monday’s for gratitude, so today I’m going to gripe about having to fight with Comcast. Again. Still.

Why is it that invariably whatever their agents on the phone tell you turns out to be at odds with what their billing department does? Since they charge you for your service in advance, and I ended service (for want of a better term) two weeks ago, imagine my surprise when my bill came for an entire month’s amount.

Or, roughly, ten times what their phone rep told me it would be (after trying to persuade me not to end service, just transfer it, no matter where I was moving).

Honestly, I could do without the tsuris.



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