Okay, further to my recent
posts about Human Resources, it’s almost as though they sensed a disturbance
in the Force and decided to double down on their efforts.
The first two weeks in
June are the Open Enrollment period for resetting all company benefits. (Last
year, the director scheduled a three-day off-site “team building” meeting for
the entire department during this time, which I know because I got an
out-of-office email response announcing it, when I tried to get clarification
on one of the benefits.) Open Enrollment is preceded by all-staff meetings
where representatives of the various providers get up on their hind legs to try
to convince us that higher premiums and lower coverage are definitely the way
to go.
At any rate, HR has been
sending out a blizzard of emails reminding us that these meetings are being
held, with accompanying Go-to-Meeting details if you want to attend virtually.
(I am not making this up: there were at least five system-generated emails
reminding registrants that the all-important Open Enrollment webinar would
start in three days, then one day, then one hour, then 30 minutes, then five
minutes.)
Since I do not fancy
being stuck in an auditorium for 90 minutes to glean 12 minutes of pertinent
information (Kaiser, no) and watching HR swan about like beauty pageant
contestants, I registered for the GTM webinar yesterday. At the appointed time
I launched the web client and dialed in (this crowd has never mastered the art
of running audio over the web, so you have to call as well as launch). And I
waited. And waited. And waited. (Think Casablanca
levels of waiting.) I got thrown off the audio twice because the webinar had
not begun.
Finally, 21 minutes
after this big event was to have started, this went out:
Every time I think they
cannot possibly underperform worse than any given instance, I discover that I
have underestimated them completely, and they are indeed capable of plumbing
ever darker depths of amateur-hour incompetence.
Seriously: could not
organise one.
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